IT-BPO Companies

Iloilo is one good place for Business Process Outsourcing (BPO) in the country, as where many of companies are here to employ the talents of Ilonggos. They find people in Iloilo City helping in business processes be it technical or non-technical, voice or non-voice. A local news in The Daily Guardian in March 20, 2015 said that the city is fast becoming a center for investments and developments. It is also currently the top hosting city for BPO companies with several companies outnumbering those of other cities within the country. Playing a great part in acknowledging the country as the one with top performing BPO Companies. Listed below (not in order) are some of the companies located here in Iloilo. Let me start with the company that will support the BPO firms in the city.


1. Iloilo-Ayala Land Techno Hub

In a daily news from ABS-CBN in Marc 3, 2015 entitled "Ayala Land to transform Iloilo property into BPO hub", says that the company would consist of 3 BPO facilities with total of 19,00 square meters of gross leasable area in Barangay San Rafael Manduriao Iloilo City.

"Ayala Land's project will be the biggest BPO development in Iloilo to date and is consistent within the company's goal of expanding into, developing and redeveloping strategic areas within attractive growth centers across the country in order to deliver on the expectations of its customers and shareholders,"

2. Transcom Iloilo

Transcom has four office locations in the Philippines and capacity totaling over 6800 seats. Transcom's centers are located in three different areas of the region (Metro Manila, Bacollod City, and Iloilo City). It offers a ful range of services to an international client base.

"Transcom is a leading global business Processing Outsourcing (BPO) provider, delivering cost-effective solutions while optimising efficiency and quality for clients. Along with CRM and CMS solutions, Transcom also provides CRM consulting, translation and interpretation, and legal services. Transcom is regarded for its expertise in a wide range of industry sectors including telecommunications, the financial industry, travel & leisure, utilities and retail/consumer goods with over 20,000 professionals serving 120+ major clients in more that 30 languages."- Explore Iloilo

3. Iloilo Business Park | Mega World

Iloilo Business Park is a 72-hectare (180-acre) mixed-use master-planned community development in Manduriao, Iloilo City, Philippines by Megaworld Corporation. It is located on the property of the former Iloilo Airport which Megaworld Corporation acquired for 1.2 billion for the development in a span of years. It is an integrated township project that will feature a commercial to business process outsourcing firms, boutique and deluxe hotels, and a convention. - Wikipedia

"Since last year, we have been ecperiencing consistent growth in the demand for residential towers in Iloilo Business Park. Everyday, we get inquiries about new projects and everyone wants the best views and amenities from the condominiums that they look for. That is why selling the four towers of our first two residential projects, One Madison Placce and Lafayette Park Square, was very easy. And now, we are on our fifth tower which will be offering another set of unique, first-of-its-kind amenties and features that Ilonggos can boast of" says Jennifer Palmares-Fong, head of marketing  Iloilo Business Park.

4. SPi Global Iloilo

SPi Globa; is the Philippines' business process outsourcing provider, with 30 offices and facilities around the world, including the USA, the Netherlands, the Philippines, India, Vietnam, and Australia. It has over 18,00 employees, delivering a wide range of solutions in Customer Relationship Management, Content, and Healthcare.

SPi Global offers business outsourcing solutions in industries such as: publishing, healthcare, financial services, entertainment and media, government and utilities, retail, and telecommunications. It functions in outsourcing call centers customer care, customer service (voice and non-voice), help desk support, content editorial and production, content conversion, coding, database structuring and support transaction processing, medical transcription, billing and revenue cycle management, and coding and billing compliance. - Wikipedia

"ePLDT Ventus offers a wide variety of customer interaction services to an impressive array of Fortune 500 customers in the U.S. With more than 7,000 employees, ePLDT Ventus has the experience and the resources to provide a wide variety of voice and non-voice service including inbound anad outbound customer service, telesales, telesales, technical support, and email and back-office processing. ePLDT Ventus can be found in modern, purpose-built sites in the cities of Makati, Mandaluyong, Pasig, Taguig, Quezon and Iloilo." - Explore Iloilo

5. Teletech Iloilo

TeleTech Holdings, Inc. is a global business process outsourcing company that provides customer management, transaction-based processing, database marketing services, professional sales and eCommerce services. Teletech offers a world of oppurtunities -- literally. With approximately 80 service delivery centers in 17 countries worldwide. Teletech opens the door for professionals at every level to live and work in exciting locations around the globe. It also provides a great oppurtunity to gain valuable experience working with diverse clients, customers, and cultures every day. Explore Iloilo, "Teletech Iloilo"

The above mentioned companies are only one of the many here in Iloilo. This simply describes Iloilo as the future "BPO City", soaring for the development of the country Philippines.